Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to ensure that your order reaches you as quickly and smoothly as possible. Below is our shipping policy to help you understand our process.

1. Standard Shipping:
- We ship orders within 2-8 working days from the day your order is placed.
- Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your package.

2. Pre-Orders:
- Pre-orders take a bit more time to process. Please allow 2-3 weeks from the time you place your pre-order for it to arrive.
- We’ll keep you updated with any changes and send a confirmation email with tracking details as soon as your pre-order has shipped.

3. Shipping Costs:
- Shipping costs are available at checkout based on your location and the shipping method selected.

4. Delivery Times:
- Delivery times may vary depending on your location and shipping method. Please note that weekends and public holidays are not considered working days.

5. Delays:
- While we do our best to ensure timely delivery, there may be unexpected delays due to factors beyond our control, such as customs processing, weather conditions, or courier service issues. If your order is delayed, we’ll notify you and provide updates.

6. Incorrect Shipping Information:
- Please ensure that your shipping details are correct when placing your order. We are not responsible for packages lost or delayed due to incorrect shipping information.

7. Contact Us:
- If you have any questions or concerns about your shipment, don’t hesitate to reach out to our customer service team through Instagram DMs. We're here to help!